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Troutman Pepper Locke Sets a New Standard for Client Velocity with Hebbia

“Given timing and budgetary constraints, this engagement probably wouldn’t have been feasible without Hebbia. It was a monumental, Mount Everest type task. ”
Michael Frankel, Counsel
The Context

Last summer, a Troutman Pepper Locke client in the natural gas industry needed to migrate over 1,000 legacy contracts into a new Contract Lifecycle Management (CLM) system. Agreements dated back decades, spanning customers with widespread geographical presence and contract terms customized per locality. Every contract had to be carefully reviewed, with key terms and provisions extracted and data results structured to load smoothly into the new CLM platform. This kind of project, performed manually, would have buried a large team for months.

Using Hebbia's Matrix, the Troutman Pepper Locke and Troutman eMerge teams built a structured extraction workflow tailored to the client's CLM fields. Each contract was analyzed using prompts that pulled exact provision language, generated plain-language summaries, and applied standardized coding with every data point hyperlinked back to the source text so reviewers could validate in a click. Using a sample contract set, the Troutman eMerge team refined the AI prompts and tested the CLM platform integration.  Upon validation, the team then scaled the Matrix across all 1,000+ agreements. The firm estimates the project would have taken 3–4x longer to execute without Hebbia.

But the paradigm shift wasn't just in speed – it was also about spending more time on substantive considerations that really mattered to the client. Before Hebbia, the majority of the budget for this kind of engagement would often be expended finding information buried across lengthy agreements. With Hebbia, the contract provision extraction effort was streamlined considerably, freeing up resources to synthesize contract inventories and perform critical risk analysis: the kind of digestible deliverables that senior client executives truly need.

Troutman Pepper Locke is capturing the expertise from this project and scaling it through Hebbia, setting a new firmwide standard for efficiently executing complex, document-heavy workflows. Troutman Pepper Locke and Troutman eMerge attorneys can hit the ground running with each new matter, leveraging prior prompts and past extractions from previous engagements with the same client directly in Hebbia, giving them a clear roadmap to what needs to be reviewed and delivered with an accelerated ramp-up period. Client-specific institutional knowledge remains securely and readily accessible in Hebbia, ready for the next deal. 

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Troutman Pepper Locke helps clients solve complex legal challenges and achieve their business goals in an ever-changing global economy. With more than 1,600 attorneys in 30+ offices, the firm serves clients in all major industry sectors, with particular depth in energy, financial services, health care and life sciences, insurance and reinsurance, private equity, and real estate. Through Troutman eMerge, the firm offers integrated legal, technology, and AI-enhanced services to address complex data-driven problems in litigation, transactional and compliance matters, government investigations, and information governance initiatives. Troutman eMerge's lawyers have received numerous accolades from leading industry authorities, including Chambers USA and Legal 500. Learn more at troutman.com and troutmanemerge.com.
Use cases Include:
Contract Lifecycle Management Migration
Repeatable Due Diligence Matrices
Lease Abstracts
Side Letter Analysis
Limited Partnership Agreements
Credit Agreements
& dozens more